Shipping Policy – Abinam Healthcare Private Limited

At Abinam Healthcare Private Limited, we are committed to delivering your orders safely, promptly, and transparently. This Shipping Policy outlines our order processing, dispatch timelines, delivery terms, and customer responsibilities.

1. Shipping Commitment

Abinam Healthcare strives for excellence and complete customer satisfaction. We proudly offer reliable shipping services and make every effort to dispatch orders at the earliest possible time.

• Same-day dispatch may be available for select orders
• Delivery timelines may be affected by public holidays or unforeseen circumstances

2. Order Processing & Dispatch

• All orders are processed and shipped within 4–10 business days
• Orders are not shipped or delivered on weekends or public holidays
• During periods of high order volume, dispatch may be delayed by a few additional days

If there is a significant delay in shipping your order, we will notify you via your registered email address.

3. Shipping Address Accuracy (Wrong Address Disclaimer)

Customers are responsible for ensuring that the shipping address entered at checkout is accurate and complete.

• We process orders quickly, so there is only a limited window to make corrections
• If you believe you have entered an incorrect address, please contact us immediately

Abinam Healthcare will not be responsible for delays or losses caused by incorrect address details provided by the customer.

4. Undeliverable / Returned Orders

Orders returned to us as undeliverable due to incorrect or incomplete shipping information may be subject to:

• A restocking fee, determined at the sole discretion of Abinam Healthcare
• Additional re-shipping charges, if applicable

5. Lost or Stolen Packages

Abinam Healthcare is not responsible for lost or stolen packages once the courier tracking confirms delivery.

If your tracking status shows “Delivered” but you have not received the package:

• Please contact your local courier office or authorities immediately
• We recommend checking with neighbors or building security before reporting

6. Return Request Timeline

• Customers may request a return within 7 days from the date of delivery
• Returned items must be unopened, unused, and in original packaging
• Returns are subject to our Return & Refund Policy

7. Out-of-Stock Items

In the event that one or more items in your order are out of stock:

• Orders may be held until all items are available before dispatch
• Customers may be informed about stock availability updates

8. Import Duties & Taxes (International Orders)

For international shipments:

• Import duties, customs fees, and local taxes (if applicable) must be paid by the customer
• These charges are collected by the destination country’s customs authority and are not controlled by Abinam Healthcare

9. Acceptance of Shipping Policy

By accessing https://abinam.in and placing an order, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

10. Contact Information

For any shipping-related questions, concerns, or support, please contact us:

📞 Phone: 96776 52752